RETURNS & POLICY

Nooch Pets can’t offer refund or exchange for products. We only offer replacements to products which are damaged or faulty. Due to the nature of our products, we do not offer refunds or exchange for change of mind.

If your item is damaged of faulty, please contact Nooch Pets at nooch_pets@outlook.com, please attach your order number and an image showing the issue with the product. Nooch Pets will happily provide an exchange or store credit.

Please note that gift vouchers and discount codes are non-refundable.